How it worksPricing

A familiar voice for someone you love with dementia.

When the same worries bring another call, your voice can offer comfort. Voice Companion answers in your voice when you need a moment to yourself.

You choose the hours, give your consent, and can read each conversation afterwards.

Try Standard free for one month (30 days), with $10 of calling credit and Standard features. Card required. Cancel before the trial ends to avoid subscription charges. Premium has no free trial.

An older couple spending a quiet moment together in the garden.
  • No new app for your loved one
  • Record your voice at home
  • $10 a month includes $10 of credit that never expires

What happens when she calls

A few simple steps help a familiar voice be there when you cannot answer.

  1. You record your voice

    Record at home using friendly prompts or a short script. You can also upload a recording of your own voice.

  2. You give consent and choose the hours

    You submit your consent and choose when Voice Companion answers. You can change the hours or withdraw your consent at any time.

  3. You save one number in her phone, under your name

    A dedicated local number, just for your family. Nothing is installed on her side, and whatever phone she already has will work.

  4. When she calls in those hours, she hears you

    A calm conversation follows her lead. Outside your chosen hours, calls ring your own phone. You can also turn answering on for one to four hours when you need a break.

Is this ethical?

A grey-haired woman in a blue cardigan sits in an armchair by a bright window, looking out at the garden, her phone resting in her lap, a small smile on her face.
The comfort of a familiar voice, during the hours you choose.

It is a personal decision, and it deserves a clear explanation. Voice Companion uses your recording to create responses in your voice. Your loved one is not told during the call that the voice is generated. Before you begin, you give your consent to how your voice is used and how calls are recorded and transcribed.

The approach is called Compassionate Validation: acknowledge the feeling and respond with kindness. The conversation is designed to avoid arguments, invented memories, and promises to visit. Include your loved one in the decision wherever possible.

You choose the answering hours and can read each call afterwards. You can withdraw your consent at any time. Our ethics page explains the choices so you can decide what feels right for your family.

On her end of the line

She calls the number saved under your name and hears a familiar voice. The conversation responds to what she says, giving her time to speak. If the same question comes again, it is met with the same warmth.

After a few minutes, the call winds down with a gentle goodbye. The aim is reassurance and connection. Every person responds differently.

Her phone stays the same

Whichever phone she already has, on the table by her chair.

Her own mobile
Save the number in her contacts under your name, and she calls it the way she has always called you.
A landline or big-button phone
Write the number on the card by the phone, or set it as one of the memory buttons, and nothing else about the phone changes.
A tablet that makes calls
The same number works from a tablet, if that is what she is used to holding.

Nothing is installed. One number, saved under your name.

What it costs

New customers get one month of Standard free (30 days), including $10 of calling credit and Standard features. A card is required at sign-up. After 30 days, your saved card is charged $10/month plus applicable tax unless you cancel. Premium has no free trial: it costs $20/month plus applicable tax from sign-up, including $20 of calling credit and premium voice features. Each paid month adds the same amount in calling credit. Calls use credit at 30¢ a minute. Extra calling credit and automatic top-ups are paid purchases, including during the trial. Cancel from Billing → Manage subscription in your account before your trial ends. Prices are in CAD in Canada and USD in the United States. One Standard trial per new account.

Your $10 monthly subscription includes $10 of call credit. Calls use that credit at 30¢ a minute. A five-minute call costs about $1.50.

Unused credit rolls over every month and never expires. Add more when you need it, or choose automatic top-ups. Cancel any time. Prices are in CAD in Canada and USD in the United States.

Why she keeps calling

She is not checking up on you. A worry surfaces, and she cannot hold on to the fact that you spoke ten minutes ago, so she reaches for the one thing that settles it: your voice. It works. Then the memory of the call fades and the worry comes back. That loop is the illness, not her and not you.

What the weeks are costing you

Sources: CIHI, 2018 report; Alzheimer Society of Canada, 2025 estimate.

26 hours
The average week of unpaid care given by someone looking after a person living with dementia (CIHI).
45%
Of people caring for someone with dementia show clinical symptoms of distress (CIHI).
771,939
People in Canada estimated to be living with dementia on 1 January 2025. Alzheimer Society of Canada.

Questions people ask us

Will she know it isn't me?

On the call she hears your voice and is not told it is a recording. If she asks whether it is really you, it never argues and never insists. The consent for all of this is yours, given in plain words when you set it up; she is not asked to give it. Whether that is right for her is a decision we would rather you made slowly — the ethics page sets out exactly what you would be agreeing to.

What if she is upset or hurt?

Every call is watched for three levels of distress: mild, moderate and crisis. For each, you choose no alert, a text, or a phone call to you. On distress it stays on the line and becomes gentler. It does not call 911; you decide what happens next, and the transcript is there for you to read.

Does she need a new phone?

No. Nothing is installed on her side. One dedicated local number is saved in her phone under your name, and any phone works: her mobile, a landline, a big-button phone, or a tablet that makes calls.

What does it really cost?

$10 a month includes $10 of call credit. Unused credit rolls over every month and never expires. Calls are 30¢ a minute, so a five-minute call is about $1.50. Top up from $5 to $500, or set an automatic top-up. If the credit runs out her calls ring your own phone instead. Prices: CAD in Canada; USD in the United States.

Can I stop?

Yes, whenever you like. Cancel any time, set the answering hours to none, or withdraw your consent. Outside the hours you choose, her calls ring your own phone, exactly as they always have.

A little more reassurance. A little room to breathe.

You record your voice at home; it takes one to three minutes. You choose the hours and save one number in her phone under your name. If you would rather talk it through with a person first, call us or write to us.

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